Vision, Mission and Values

Our Vision

To offer the right care at the right time in the right way

Our Mission

To care for those with serious illnesses or conditions, and their families, to help them live as fully and comfortably as possible

Our Values


  • We always treat patients and families with respect and compassion
  • We display courteousness in all encounters
  • We affirm life and recognize death as a normal part of the life cycle
  • We seek to ensure the dignity of all those for whom we care
  • We will be an example in our community of an organization whose values are its image
  • We believe each person shall experience the goals of safety and comfort as determined by them
  • We recognize the patient and family as a unit of care


  • Our goal for our care is to improve the quality of life for our patients and their families as determined by them
  • We are responsive to our local health care system and community to meeting its changing needs
  • We measure and continuously seek to improve our care
  • We believe our staff and volunteers should be well-oriented, well-trained, and provided a meaningful and respectful work environment
  • We seek to be recognized as the community leader in the care we provide, and fully integrated into our healthcare system
  • We embrace change and pride ourselves on adaptability and flexibility


  • We are good stewards of the funds entrusted to us
  • We try to be cost-effective in our operations
  • A safe working environment is critical to the care we provide
  • Our staff and volunteers’ work is productive and appropriate
  • The competency of our staff and volunteers results in fulfilling our vision


  • We provide care that is morally and ethically appropriate
  • Our care is consistent with our patients and families’ goals
  • We conduct ourselves with honesty
  • Our care is consistent and in compliance with the highest state, federal and voluntary standards
  • We respect our community’s cultural diversity
  • We are accountable to our community through our volunteer board of directors